Citizen Experience
Revolutionising Authentication: Singapore’s e-Apostille System
Quirino Digital Project: Enhancing Connectivity in the Philippines
Thailand Advancing Inclusive Digital Transformation
Thailand is advancing its commitment to inclusive digital transformation through community digital centres and the training of Digital Volunteers, aimed at bridging the digital divide and enhancing access to tech across diverse communities.
Indonesia’s Digital Leap in Public Service Innovation
The Ministry of PANRB is updating public service innovation data through JIPPNas, a digital platform, to enhance innovation access, replication, and transparency, aiming to improve and equalise public service delivery across Indonesia.
Thailand’s Approach to Smart City Development
Khon Kaen University has launched an advanced City Data Dashboard, revolutionising smart city governance, and enabling precise decision-making across sectors like resource management and public safety, positioning the city as a digital innovation leader in Thailand.
HKSAR’s Digital Push for Seamless Public Services
The HKSAR Government’s new self-service kiosks in the GBA use digital technology to enhance access to public services, streamline processes, reduce travel, and improve cross-boundary connectivity.
Boosting Cashless Transactions Across the Philippines
The Philippines is advancing its digital payment landscape with new initiatives like the PalengQR Ph Plus and e-Gov platforms, aimed at boosting cashless transactions and enhancing government services.
Malaysia Expands MyTRIP QR Code for Enhanced Digital Immigration
Malaysia is set to expand the MyTRIP QR Code system to all border crossings, aiming to enhance immigration efficiency and citizen experience through digital innovation.